Support

How do I get my activation code?

To subscribe to our service you should be invited by your company and identified by MyPeopleDoc.

For this, you should receive an invitation letter or email with your activation code inside. Your code is composed of letters and numbers and will allow you to identify yourself on our website. For security reasons, this code expires after several days (from 1 week to 1 month).

  1. If you have a professional email address
  2. If you don’t have a professional email address

 

1. You have a professional email address

If you didn’t receive your activation code by email, follow these steps.

Connect to the MyPeopleDoc portal of your company (www.companyname.novapost.fr). If you don’t know your company portal, click here.

- If your company uses the  new version of MyPeopleDoc

Click on the question mark in front of the activation code field (1), then click on “If you have lost your activation code or if the one you have has expired, you can get a new one by clicking here” (2).

 

 

Enter your professional email address

 

 

- If your company uses the old version of MyPeopleDoc

Click on the question mark in front of the activation code field (1), then click on “I forgot my activation code” (2). 

 

 

Enter your professional email address.

 

 

Go to your mailbox. If you don’t receive anything, check that this email wasn’t considered as a spam. If you still do not receive anything, please contact our Support Team.

This is an example of the email you should receive:

 

 

Click on the link to sign up to MyPeopleDoc.

 

2. If you don’t have a professional email address

If you didn’t give your email address to your company, you should receive an invitation letter.

Connect to your company MyPeopleDoc portal (www.companyname.novapost.fr) and fill in the form to sign up to MyPeopleDoc.

Note: If you don’t know your company portal, click here.

If you didn’t receive an invitation letter, please, contact us by clicking here.

To learn more about how to sign up to MyPeopleDoc, please read this article.

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