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Secure your account with the 2-step verification

This feature will be available from October 2017.

 

What is 2-step verification?

2-step verification is a feature that helps you to secure your MyPeopledoc account. When you activate it, you add a new layer of security to your account; logging in with your password and a code sent to your mobile phone. Any malicious attempts to access your account will require your password and as well as access to your mobile phone.

To activate the 2-step verification, you will need to provide your mobile phone number. It won’t be used for any other purpose than to enable this feature.

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How can I  enable the 2-step verification on my account?

To enable the 2-step verification, log in to your MyPeopledoc account, then:

  • Go to the Settings page and find the section titled ‘2-step verification’
  • Enter your mobile phone number and click ‘Enable the 2-step verification’
  • Enter your password and validate
  • Then, you will be asked to enter a 6 digits code that your receive by SMS on your mobile
  • Once you have entered the code, click on Enable
  • The 2-step verification will now be enabled

Once 2-step verification is enabled, you will receive a new code by SMS each time you want to log in to MyPeopledoc.

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I don’t want to enter a code each time I log in to my account.

When 2-step verification is enabled, after you log in to your account, you can define your current device as a trusted device. If you do this, you won’t need to enter a code when you log in from that device for a period of 60 days.

You should only define devices trusted devices if you have sole access to that device.  Avoid public devices or those you share with friends or family.

 

How can I  disable 2-step verification on my account?

To disable the 2-step verification on your account, log in to your account, then:

  • Go to the Settings page and find the section titled ‘2-step verification’
  • Click on ‘Disable the 2-step verification’
  • Enter your password and validate
  • The 2-step verification will now be disabled.

 

What if I lose my phone or my phone number changes?

If 2-step verification is enabled on your account, and you cannot received the SMS on the phone number you provided, please contact our support team.

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